Occasionally I get support emails from customers saying the spider isn’t working on Web Content Studio.
The typical error message in WCS is:
“.. cannot continue with the spider because no search URLs were found in this term”
OK; there are a few reasons this can happen. The main one is that you have not upgraded to the latest version. If the auto-upgrade in WCS does not seem to be working, please see this post.
As per the instructions on the download page, please always run WCS as administrator.
OK; if you are still having problems, here are the main reasons the spider can fail:
- Google has changed the way it displays it's results, and WCS needs an update. This happens very infrequently (only once in the last 5 years).
- A firewall or anti-virus/anti-spam tool is blocking WCS from accessing Google.
- You currently have a temporary Google IP ban for automated queries. Please see this post for a work-around.